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1, User Guide Book: TONGHUI will send a professional and comprehensive guide book ( user manual) in English form to customer, for a better understand of the daily maintenance of the machine;

 

2, TONGHUI provide life-long service for the machines from TONGHUI. Within 12 months after delivering the equipment, we will provide you with parts for the damaged parts ( except the damages caused by wrong operation) free of charge;      

  TONGHUI will deliver the necessary parts via express, by air or sea free of charge within 12 months;

  After 12 months, we will charge you the cost of service; 

 

3, Before delivery, the buyer can come to TONGHUI factory during commissioning period, and TONGHUI will train about equipment operation and maintenance to operators of the buyer free of charge;

 

4, 24 Hrs service hot-line: TONGHUI will open 24hrs hot-line for every customer;

 

5, Guarantee period: TONGHUI offers 1 year guarantee for the machine ( expect for quick-wear parts) and a life-long maintenance service;